We offer a number of services that give you access to our technical experts who will apply your configuration to IP phones, network switches, IP PBXs, firewalls, wireless access points and routers.
If you want to offer your customers plug and play devices, just tell us about your requirements. Increase satisfaction levels by leaving your customers with the feeling that they’ve had a hassle-free experience where the products you supply, 'simply work'. Save time and staff resources by letting us do the configuration work, leaving your staff free for other tasks.
Your company has a contract to roll out new switches for a large PLC. Each site has a different configuration. The project manager simply sends these configurations with the order and each site then receives a their switch ready for installation.
Make the setting up of VoIP phone systems quicker by opting for our auto-provisioning service. Benefit from the rapid deployment of the phones to the end users, rather than bogging down your own IT resources. If you have a number of remote offices then we can save you time by shipping pre-configured phones where needed. Why not combine this service with a timed delivery if you have staff awaiting equipment.
Your customer is upgrading from a traditional PABX and there are a large number of handsets that need configuring. As the reseller of the solution you have decided that it would be far easier for BroadbandBuyer to set the phones up before they are shipped directly to site. This adds reassurance that the phones have already been powered up and are working. Combine this service with white labelling service and a timed delivery, so the engineers can get on with the job straight away.
If you need a custom firmware or a specific manufacturer firmware putting on a device before it's despatched to your customer, we can handle this for you. We can flash multiple units in our bespoke test lab, saving you time and staffing resources. This gives the further benefit of each unit having been powered up and checked prior to delivery. This is a service that is frequently provided to a number of ISPs & TISPs. Furthermore, this service is often combined with our MAC address capture service.
You are an ISP and need routers to be sent out to new customers who sign up. You offer a choice of routers to your customers and each one needs to have the latest customised firmware and bespoke configuration. You focus on delivering the best internet services possible so you let BroadbandBuyer take care of the fulfilment process. When your customer places an order we make sure the item is upgraded as per your requirements and sent directly via our white label service.
To facilitate the provision of IP solutions to your customers, we can detail MAC addresses pertaining to the serial number of each hardware device. This data appears on the delivery note and is fully traceable through your order history details held on our system. If you require a custom data feed for this information, we are able to facilitate quick data downloading to your in house tracking system as a further benefit. A number of companies also use this service with their asset tagging system as it speeds up the process of adding new items to the IT asset list. This service can be used with any product that has a MAC address such as routers, network switches, IP phones and IP cameras. This service has been used in the past by a broadband quality assurance firm working in tandem with OFCOM, IPTS companies, ISPs and SME IT departments.
Your company is a system integrator with many contracts and installs. By having the details of the serial number and the mac address ahead of the installation date, you are able to provision the network infrastructure, making the installation run smoothly for your customer. Moreover with this data, the customer is able to have a list of MAC addresses, products and the locations the items were sent to.
We can also help your business deploy Virtual Private Networks (VPNs) enabling staff to access & share the same systems and data either from their home office or other satellite offices. By deploying a remote home working solution you can offer your staff a highly flexible environment to work in. BroadbandBuyer can help you choose a VPN solution to match your business requirements. Never loose staff through 'snow days' again or other external factors! In a support and maintenance environment VPNs can prove invaluable in giving remote access to a device on a network, thus reducing response times and helping you hit your SLAs. If you are rolling out VPNs, let us do the pre-configuration for a quick deployment. A number of IT companies use BroadbandBuyer to roll out pre-configured routers to their customers. We are also able to provide consultancy in helping you choose the right solution and guide you through the process for large roll outs.
Your company wants to offer home-based working. You need help in designing a solution that can enable staff to get access to the network while firmly blocking unwanted visitors. Once the VPN solution is installed, the company has reduced costs through downsizing of its office space. By offering home-working, the company is able to reduce its fixed overheads and can also retain valuable staff. Furthermore, during the winter they're not affected by poor weather and won't lose productivity as staff can work from their home office. IT staff can also gain access to the IT infrastructure, providing remote support and quick fault resolution.
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