Customer Commendations

Don’t just take our word for it!

At BroadbandBuyer, we feel it’s important to pass on the views of our customers. Many of our new customers come to us following a recommendation from a friend or colleague, but if you’re simply browsing, we’ve put this page together so you can see what kind of service we offer:

"I would just like to say thank you very, very much for such good customer service support. It's good to know there are companies out there that give customers the same respect after they have taken the money." Marcus Hutchinson

"In business there are few occasions to be genuinely impressed by a great service. I received the items I ordered in less than 24 hours after ordering on your website! In addition I was kept fully informed". Paul King of www.wiredcontact.co.uk

“I know positive feedback is always nice, so I thought I'd just let you know how pleased I am with your service. 24 hours from ordering to delivery is very good, and at a keen price too. I heard about you from a friend who was also impressed, so well done! We're just getting Broadband in this area, so I reckon there will be others needing bits and pieces, so will pass on the good news.” Roger Cross

“Having ordered a new wireless router from you yesterday at 5:30 pm, I was staggered that my order was picked, packed and despatched within about half an hour, the process tracked and documented on the web site, and a link provided to the courier company for tracking the package. I received the goods before 10:00 am this morning, which for a service described as 1-3 days is amazing. And all that for probably the most competitive price in the UK. I will not hesitate to recommend your company to anyone looking to purchase your product range." Andrej Popovic, Maxmedia Solutions Ltd, Bournemouth

“Thank you for the despatch information. I would like to commend your service and communication, it is excellent. I just wish that a few others of the companies I deal with would approach your level of service.” John Hartop

“Thank you for completing a transaction the way it should be done on the internet. Well done for the easy to use customer interface, the email communication prior to delivery and a delivery which was fast and efficient. The other really good thing is getting a helpful human being on the end of the phone – none of this ‘press 1 for sales, press 2 to get cut off’. Keep up the good work!” Phil Beresford-Davis

“I have seen your very impressive order tracking facility, which shows the order at each and every stage so I am confident of receiving it tomorrow. If it does come through as expected you will become my favourite mail order company!” Noor Ahmed

“I would like to just say a very big thank you to your company for such excellent service. I placed my order online yesterday at around 3pm and it arrived this morning, which considering the festive time of year is great. So, not only were you the cheapest for the product I purchased but your customer service is absolutely fantastic. Once again, thank you.” Ian Smith

“I'd like to thank the young man who gave me so much help fitting my mate’s router today. I was able to get the internet and email on the client PC via the PCI wi-fi card I bought from you so my friend was quite happy about that. Thanks again for such excellent after-sales support.” Steven Newit

"Many thanks indeed – that is what I call proper customer service." Ken Carson

“Thanks very much for all of your technical advice. I have found your company very professional & extremely helpful.” Grant White

“Once again, many thanks for your excellent service, I wish other companies were as efficient as you. In future you will be my first port of call.” Jim Macdonald